What to do about: unwanted noise

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By abi_silvester | Wednesday, May 12, 2010, 12:46

Noise pollution is something that many Londoners take for granted, but nobody should have to put up with noisy neighbours, loud construction noise or alarms that go off in the middle of the night. Here's a quick guide to what you can do about unwelcome noise beyond buying ear-plugs...

Construction noise

As a home-worker, I've often found myself bothered by the noise from construction sites on nearby premises. Too bad for me and others like me, the hours between 8am and 6pm have been set as reasonable working hours by the council, so if a job makes noise, we have to lump it.

We are, however, allowed to complain if there's excessive shouting or other unwelcome behaviour from construction workers, or if we deem the noise to be excessive or unnecessary. Islington council's view is that you should first visit the site office in this situation, as the contractor may not be aware that they are causing a problem.

If all else fails and problems persist, you can contact the council giving details of the problem noise,

how it affects you, the times of the problem, and the source (if you

know it). Email noise.issues@islington.gov.uk to get to the relevant team.

Alarms and other alarming noises (loud music etc)

There's nothing quite so maddening as the persistent shriek of an ignored car or house alarm waking you in the middle of the night or disturbing the peace of an otherwise quiet Sunday afternoon. When the building or vehicles owner is nowehere to be found, you'll soon be feeling pretty desperate.

Luckily, help is at hand from Islington Council's Noise Patrol service, which can be contacted at night by calling 020 7527 3229. At other times, you can call 020 7527 3258, or email the team on the address given above

If you live in a council property you should contact your Estate Manager

who will discuss the noise problem with you first and then refer it to

the council if appropriate.

Before taking such action, it's always a good idea to speak to the person causing the disturbance (if you know who they are) to see if they'll agree to keep it down.

For more information on preventing noise pollution in Islington, see the council's Bothered by Noise leaflet online.

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